Elvis Presley Jewellery

About Us This web site is owned and operated by Elvis Presley Jewellery who are completely dedicated to your total satisfaction. Elvis Presley Jewellery are fully licenced by Elvis Presley Enterprises Inc to create and supply replicas of original Elvis Presley Jewellery and have held the licence since 2002.

Elvis Presley Enterprises Inc
3734 Elvis Presley Boulevard
Memphis
TN 38116

If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details ENGLAND:
Elvis Presley Jewellery
156 Barr Street, Birmingham, B19 3AD, England
Phone: +44 (0)121 515 5943
Fax:
Email: sales@elvisjewellery.com

110 2334 43

Our Contact details USA:
Elvis Presley Jewelry, 2121 Sycamore View Drive, Suite# 404, Memphis, Tn 38134, USA

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payments through Secure Trading and you will be charged in US$ for the transaction. Your bank will normally make a small charge to convert the dollars to your own currency.

We accept Visa and MasterCard. We do not charge for any item, including back-ordered items, until ready to ship.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling Shipping and Handling is free for all orders of $200 (US) or over. Otherwise, there is a standard charge of $10 (US) for Shipping and Handling to any country in the world.

Delivery Schedule For all items in stock, we we will normally dispatch your order within two business days.

You must inform us within two working days if the goods are damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Back Orders If your item is not in stock, we will back order for you. If we anticipate that we will be unable to dispatch within 21 days we will notify you by email.

Tax Charges For orders made from the UK or the European Union, VAT at the current rate is included.

Credit Card Security When the order is placed at our website, your details are processed by Secure Trading who have over ten years experience processing secure on-line payments and are PCI DSS Level 1 accredited.. Please see Secure Trading web site for further details. (www.securetrading.com)

Guarantee We guarantee full satisfaction with our jewellery which is made to the highest professional standards and which complies absolutely with the strict controls imposed by Elvis Presley Enterprises Inc. All of our products come with a 30 day no quibble guarantee in the unlikely event that you are dissatisfied for any reason.

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (0)121 515 5943 or fax us on +44 (0)121 622 1218 or write to us at 156 Barr Street Birmingham B19 3AD United Kingdom

Privacy Policy ELVIS PRESLEY JEWELLERY do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:

a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and/or return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

Any goods returned should be in saleable condition.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights which are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

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